ENROLLEE NOTICE 

Florida Complete Care (FC2) wants to help you prepare for the upcoming emergency threat of Hurricane Idalia. The Governor has declared a State of Emergency in these following Florida Counties: Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hardee, Hernando, Hillsborough, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Nassau, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, and Wakulla counties.

If you are a Florida Complete Care plan member, please call your case manager directly or call us at 1-833-FC2-PLAN (1-833-322-7526) (TDD/TTY 711) and select option 2. 

Ask your case manager about any necessary preparations or precautions. If you require an early refill of a prescription, you may go to your pharmacy and they will provide a 30-day supply if you live in a county affected by the State of Emergency. 

This information is available for free in other languages. Please contact our customer service number at 1-833-FC2-PLAN (1-833-322-7526) (TDD/TTY 711) between the hours of 8 AM and 8 PM.

Queremos ayudarlo a prepararse para la amenaza de emergencia de una tormenta en los siguientes Condados de Florida: Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hardee, Hernando, Hillsborough, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Nassau, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, y Wakulla. Si es una emergencia, por favor llame al 911 inmediatamente. Para asuntos que no sean de emergencia, llam e a 1-833-FC2-PLAN (1-833-322-7526) (TDD/TTY 711) y pregunte por su trabajador social. 

Esta información está disponible gratis en otros idiomas. Por favor, póngase en contacto con nuestro número de Servicios para Miembros a 1-833-FC2-PLAN (1-833-322-7526) (TDD/TTY 711), de lunes a Viernes, de 8 a.m. a 8 p.m. 

Enfòmasyon sa a disponib gratis nan lòt lang. Tanpri kontakte sèvis kliyantèl nou an nan nimewo 1-833-FC2-PLAN (1-833-322-7526) (TDD/TTY 711) soti lendi pou rive vandredi, depi 8è AM rive 8è PM

PROVIDER NOTICE 

Florida Complete Care (FC2) manages and maintains appropriate processing and payment of claims in the event of a natural disaster causing interruptions to normal business operations in parts or all of the State. 

The Florida Governor has declared a state of emergency in regard to Tropical Storm Idalia for the following counties: Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hardee, Hernando, Hillsborough, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Nassau, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, and Wakulla counties. If you service members in one of these counties, please note that FC2 will make emergency updates to configuration and processing rules to avoid suspending or denying claims for covered services which require authorization for the period of time as defined by the order. 

FC2 will furnish covered services to an enrollee without any form of authorization, without regard to whether such services are provided by a participating or non-participating provider and without regard to service limitations.